At 100bet, your privacy is not merely a legal obligation — it is our core commitment. This document clearly explains how we collect, use, store, and protect the personal information of every member who trusts our platform.
All data transmitted between your device and our servers is encrypted using banking-grade 256-bit SSL technology.
You have the full right to access, correct, or request deletion of your personal information from our systems.
100bet does not sell, rent, or share your personal information with any third party for marketing purposes.
Data is stored in fully secured data centres with multi-layered access controls and continuous monitoring.
Welcome to the 100bet platform. We are an online gaming service provider committed to delivering a safe, transparent, and enjoyable experience for all players in Malaysia. In the course of our operations, we process certain personal information — and we recognise that your trust is our most valuable asset.
This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of your personal information when you use the 100bet platform, whether through our website, mobile app, or any other service channel.
By registering or continuing to use the 100bet platform, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us for further assistance.
100bet collects various types of information to ensure efficient, secure, and personalised service for every member. The information we collect falls into three main categories:
A. Information You Provide Directly
B. Automatically Collected Information
C. Information from Third Parties
The information we collect is used solely for legitimate and necessary purposes in operating the 100bet platform. Below is a summary table for each data use purpose:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Account management & registration | Name, email, password | Contractual agreement |
| Identity verification (KYC) | MyKad/passport, selfie | Legal obligation |
| Payment processing | Bank/digital wallet details | Contractual agreement |
| Security & fraud prevention | IP address, activity logs, device data | Legitimate interests |
| Customer Support | Communication history, account data | Contractual agreement |
| AML/regulatory compliance | Transaction history, identity | Legal obligation |
| Marketing (with consent) | Email, communication preferences | Your Consent |
| Platform improvement | Anonymised analytics data | Legitimate interests |
We will not use your information for any purpose not stated above without first obtaining your consent. Every data processing activity we carry out has a solid and defensible legal basis.
100bet does not sell, rent, or trade your personal information to any third party for their commercial purposes. However, in the course of platform operations, we may share your information with the following categories of parties under limited circumstances:
The 100bet platform uses cookies and similar tracking technologies to enhance the user experience, maintain login sessions, and analyse platform performance. The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect platform functionality. Note: Analytics and preference cookies can be disabled without impacting core platform functionality.
Protecting your personal information is the highest priority of 100bet. We implement comprehensive technical and organisational security measures to ensure your data remains safe at all times:
100bet retains your personal information only for as long as necessary to fulfil the original purpose of collection or as required by law. The following are our data retention guidelines:
Once the retention period expires, your data will be securely deleted or permanently anonymised using approved procedures.
As a 100bet platform user, you have strong privacy rights regarding your personal information. We fully respect and facilitate the exercise of these rights:
You have the right to request a copy of all personal information we hold about you. We will provide it within 30 days.
If your information is inaccurate or out of date, you have the right to request an immediate correction at no charge.
You may request deletion of your data. We will comply within a reasonable timeframe, subject to legal obligations.
You may object to the processing of your data for direct marketing purposes at any time — and we will stop immediately.
You may request your data in a machine-readable format for transfer to another platform of your choice.
In certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.
The 100bet platform is intended solely for individuals aged 18 and above. We do not knowingly collect, process, or store personal information from anyone under the age of 18.
We enforce a strict age verification process during registration. Should we discover that information has been collected from a minor for any reason, we will immediately delete that information and close the account.
If you are a parent or guardian who believes your underage child has registered or provided information to us, please contact our support team immediately. We will take prompt action to address the situation.
The 100bet platform may contain references to third-party services such as payment gateways or game providers. When you access these third-party services, you are subject to their own privacy policies.
100bet is not responsible for the privacy practices or content of third-party websites or services. We encourage you to read the privacy policy of each service you use in connection with our platform.
Links or integrations to third-party services within our platform do not imply our endorsement or approval of their privacy practices. We only work with third-party providers that have a strong track record in security and privacy.
100bet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements in how we protect your data. Every change we make is in the interest of better protection for our users.
When significant changes are made to this Privacy Policy, we will notify you via:
The "Updated" date at the top of this document will reflect the date of the latest amendment. Continued use of the platform after changes take effect constitutes your acceptance of the revised Privacy Policy. If you do not agree with the amendments, please discontinue use and contact us to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please do not hesitate to contact us:
We take every privacy enquiry seriously and will ensure a thorough and satisfactory response in a timely manner. Your trust is the foundation of our business, and we are committed to upholding it through transparency and responsible action.
More than just a policy — your privacy is our everyday responsibility
Our policy complies with Malaysia's Personal Data Protection Act 2010 and internationally recognised data protection standards.
Your data is stored in certified data centres equipped with backup systems, physical monitoring, and biometric access controls.
In the event of a security incident affecting your data, we are committed to notifying you within 72 hours.
Create your account today and enjoy a safe, transparent, and enjoyable gaming experience with 100bet — the platform that protects your privacy as much as we protect ourselves.